- Daily reports and network monitoring (UTM, NVR, Router, and Virtual Server).
- Setting frequencies for Radio Rig and HT channels.
- Maintaining computer and printer devices.
- Point-to-Point / Multipoint installations (Ubiquity PBE 5AC, Airfiber, RocketPrism).
- Installing Wifi networks for mess and office areas (Ubiquity U6-Pro, AC-PRO, and Nano-HD).
- Configuring network devices (routing, firewall, tunneling, bandwidth management, DHCP server, and VLAN).
- Setting up VOIP servers and IP phones (Grandstream, Yealink, etc.).
- Installing CCTV and Fiber Optic.
- Ensuring proper recording and documentation of IT assets.
- Working at heights for installing AirFiber, Sectoral, and Radio Repeater Antenna devices (Tower height <100 meters).
- Providing support for user complaints related to devices and standard office application operations.
- Setting up Synology NAS server.
Jordan Dimas Ariesta
IT Support Engineer
Network Engineer
IT Infrastruktur Engineer
Jordan Dimas Ariesta
IT Support Engineer
Network Engineer
IT Infrastruktur Engineer
Resume
Experience
2022 - Present
Support & Communication Officer
PT. Trimegah Bangun Persada Tbk
2017 - 2022
IT STAFF
PT. Rimba Perkasa Utama
- Designing and creating network and telecommunications infrastructure.
- Assisting in troubleshooting hardware and software issues.
- Monitoring network bandwidth at various sites (Sanga-Sanga, Jamarema, Sorong, Jakarta, Samarinda, Kutai Timur).
- Building IT Asset Software using Snipe IT Opensource.
- Establishing VOIP communication media using Briker Open Source OS.
- Building and designing tunnels/VPNs for inter-site networks.
- Configuring Radio RIG, HT, and Repeater devices.
- Building Email Server using Zimbra Open Source.
- Configuring Mikrotik Router devices (DHCP, IP Forwarding, Routing, Firewall, Hotspot, ARP, Tunnel PPTP&EOIP).
- Installing Triangle Towers, Grounding, and Radio Antenna and Wireless Installation at Sanga-Sanga, Batu Ampar, and Telen sites.
Education
Skills
HARD SKILLS
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Time management
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Problem-solving
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Complaint Handling
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Hardware setup
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Networking
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Computer software knowledge
Languages
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English
SOFT SKILLS
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Communication85%
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Analytical Abilities75%
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Interest in Helping Others95%
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Project Management80%
Knowledge
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Network Insfrastruktur
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Server Administrator
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Asset Menagement SnipeIT
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VOIP Server
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Email Server Zimbra
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CPANEL Hosting
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DNS Server
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UTM ( Sophos, Huawei, Palo Alto)
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Mikrotik Knowladge and Setup