Jordan Dimas Ariesta

IT Support Engineer

Network Engineer

IT Infrastruktur Engineer

Jordan Dimas Ariesta

IT Support Engineer

Network Engineer

IT Infrastruktur Engineer

About Me

I am an experienced IT Support with the ability to analyze, troubleshoot, and maintain both hardware components and office support applications. I am highly focused and results-oriented in supporting operations driven by complex deadlines, capable of identifying goals and priorities.

Work Ethical Principle

INTEGRITY

Responsibility, discipline, perseverance, and consistency

COMPETENT

Experienced, willing to learn, eager to grow.

TEAMWORK

Collaborative, open to feedback, mutually supportive for a common goal

COMMUNICATION

Coordinative, directive, receptive to input, and communicative.

Resume
Experience
Support & Communication Officer
2022 - Present
Support & Communication Officer
PT. Trimegah Bangun Persada Tbk
  • Daily reports and network monitoring (UTM, NVR, Router, and Virtual Server).
  • Setting frequencies for Radio Rig and HT channels.
  • Maintaining computer and printer devices.
  • Point-to-Point / Multipoint installations (Ubiquity PBE 5AC, Airfiber, RocketPrism).
  • Installing Wifi networks for mess and office areas (Ubiquity U6-Pro, AC-PRO, and Nano-HD).
  • Configuring network devices (routing, firewall, tunneling, bandwidth management, DHCP server, and VLAN).
  • Setting up VOIP servers and IP phones (Grandstream, Yealink, etc.).
  • Installing CCTV and Fiber Optic.
  • Ensuring proper recording and documentation of IT assets.
  • Working at heights for installing AirFiber, Sectoral, and Radio Repeater Antenna devices (Tower height <100 meters).
  • Providing support for user complaints related to devices and standard office application operations.
  • Setting up Synology NAS server.
IT STAFF
2017 - 2022
IT STAFF
PT. Rimba Perkasa Utama
  • Designing and creating network and telecommunications infrastructure.
  • Assisting in troubleshooting hardware and software issues.
  • Monitoring network bandwidth at various sites (Sanga-Sanga, Jamarema, Sorong, Jakarta, Samarinda, Kutai Timur).
  • Building IT Asset Software using Snipe IT Opensource.
  • Establishing VOIP communication media using Briker Open Source OS.
  • Building and designing tunnels/VPNs for inter-site networks.
  • Configuring Radio RIG, HT, and Repeater devices.
  • Building Email Server using Zimbra Open Source.
  • Configuring Mikrotik Router devices (DHCP, IP Forwarding, Routing, Firewall, Hotspot, ARP, Tunnel PPTP&EOIP).
  • Installing Triangle Towers, Grounding, and Radio Antenna and Wireless Installation at Sanga-Sanga, Batu Ampar, and Telen sites.
  •  
Education
2017 - 2022
Universitas Mulia
Sistem Informasi
Certificate
2014 - 2016
SMK TI AIRLANGGA
Teknik Komputer dan Jaringan
Certificate
Skills
HARD SKILLS
  • Time management
  • Problem-solving
  • Complaint Handling
  • Hardware setup
  • Networking
  • Computer software knowledge
Languages
  • English
SOFT SKILLS
  • Communication
    85%
  • Analytical Abilities
    75%
  • Interest in Helping Others
    95%
  • Project Management
    80%
Knowledge
  • Network Insfrastruktur
  • Server Administrator
  • Asset Menagement SnipeIT
  • VOIP Server
  • Email Server Zimbra
  • CPANEL Hosting
  • DNS Server
  • UTM ( Sophos, Huawei, Palo Alto)
  • Mikrotik Knowladge and Setup
Works

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Blog

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Get in Touch
  • Address: Jl. Wolter Mongisidi
  • Email: personal@jordandimas.com
  • Whatsapp: +62 85845516947
Contact Form